Accessibility Statement for Brinker Brothers Outdoor Living
At Brinker Brothers Outdoor Living, we are committed to ensuring that our services and website are accessible to everyone, including individuals with disabilities. We strive to meet the highest standards of accessibility to provide an inclusive experience for all our customers.
Website Accessibility
We are continuously working to improve the accessibility of our website to ensure that it meets or exceeds the best practices and standards defined by the Web Content Accessibility Guidelines (WCAG).
- Screen Reader Compatibility: Our website is designed to be compatible with screen readers, enabling visually impaired users to access our content seamlessly.
- Keyboard Navigation: Users can navigate our website using a keyboard, ensuring that individuals with mobility challenges can explore our offerings without limitations.
- Text Alternatives: We provide text alternatives for all images and icons on our website to support users who rely on assistive technologies.
- Color Contrast: We have ensured that there is sufficient contrast between text and background colors to enhance readability for all users.
- Scalable Text: Our website supports text scaling, allowing users to increase or decrease text size according to their preferences without losing content or functionality.
Physical Accessibility of Our Services
At Brinker Brothers Outdoor Living, we understand the importance of making our services accessible to everyone. Whether you are visiting our locations or requesting an in-home consultation, we are committed to providing accommodations that meet your needs.
- Accessible Entryways: Our service locations are equipped with accessible entryways and pathways to ensure easy access for all customers.
- In-Home Consultations: For customers with specific accessibility needs, we offer tailored in-home consultations. Our team is trained to make necessary accommodations to ensure your comfort and convenience during the consultation process.
- Communication Options: We offer multiple ways to get in touch with us, including phone, email, and text messaging. If you have specific communication needs, please let us know, and we will do our best to accommodate them.
Customer Support
We are here to assist you with any questions or concerns regarding accessibility.
- Dedicated Support Line: For accessibility-related inquiries, please contact us at [Phone Number] or email us at [Email Address]. Our team is ready to assist you with your needs.
- Live Chat Support: Our website offers live chat support, where you can connect with a representative trained to address any accessibility concerns.
Feedback and Continuous Improvement
Your feedback is essential to us. We are committed to continually improving our accessibility efforts.
- Accessibility Feedback Form: If you encounter any accessibility issues on our website or with our services, please let us know by filling out our [Accessibility Feedback Form]. We value your input and will use it to make necessary improvements.
- Commitment to Improvement: We regularly review our accessibility policies and website content to ensure we meet the needs of all our customers.
Our Accessibility Policies
- Service Animals: We welcome service animals at all of our service locations, in accordance with applicable laws.
- Emergency Procedures: Our staff is trained to assist individuals with disabilities during emergencies, ensuring safety and prompt response.
Legal Compliance
Brinker Brothers Outdoor Living is committed to complying with all applicable accessibility laws and guidelines, including the Americans with Disabilities Act (ADA). We regularly review our practices to ensure compliance and to provide an inclusive experience for all.
Training and Awareness
Our team members receive ongoing training to ensure they understand and meet the needs of customers with disabilities. We also have an Accessibility Officer who is responsible for overseeing our accessibility efforts and ensuring that our services remain accessible to all.
Resources and Links
For more information on accessibility, please visit the following resources:
Updates and Maintenance
This accessibility statement was last updated on [Date]. We are committed to regularly reviewing and updating our accessibility efforts to ensure we provide the best possible experience for all users.